Terms & Conditions

Effective Date: August 27, 2026

1. Acceptance of Terms

These Terms & Conditions ("Terms") govern your access to and use of thenineline.com (the "Site"), owned and operated by The Nine Line. By accessing or using the Site, placing an order, or creating an account, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

2. Eligibility

You must be at least 18 years of age, or accessing the Site under the supervision of a parent or legal guardian, to place an order. By using the Site, you represent that you meet this requirement.

3. Account Registration

You may be required to create an account to place an order. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. Notify us immediately of any unauthorised use.

4. Products, Descriptions & Pricing

We make every effort to display product colours, designs, and details as accurately as possible; however, actual products may vary slightly due to photography, lighting, or screen settings.
Jewellery weight, gemstone size, and finish may vary marginally (within standard trade tolerances) as many pieces are handcrafted.
All prices are listed in Indian Rupees (INR) and are inclusive/exclusive of applicable taxes as indicated on the product page.
We reserve the right to modify prices, discontinue products, or correct pricing errors at any time without prior notice.

5. Orders & Order Acceptance

Placing an order on the Site constitutes an offer to purchase. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order due to pricing errors, suspected fraud, stock unavailability, or other reasons, and will notify you if this occurs. In such cases, any payment made will be refunded in accordance with our Refund Policy.

6. Payment Terms

We accept payments through the methods listed at checkout (credit/debit cards, UPI, net banking, wallets, and Cash on Delivery where available). All payments are processed through secure, PCI-DSS compliant third-party payment gateways. By providing payment information, you represent that you are authorised to use the chosen payment method.

7. Intellectual Property

All content on the Site, including logos, designs, images, text, and graphics, is the property of The Nine Line or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

8. User Conduct

You agree not to:

Use the Site for any unlawful purpose or in violation of these Terms.
Attempt to gain unauthorised access to our systems or interfere with the Site's functioning.
Post or transmit any harmful, offensive, or infringing content.
Engage in any activity that could damage, disable, or impair the Site.

9. Limitation of Liability

To the maximum extent permitted by law, The Nine Line shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products purchased, beyond the value of the order in question.

10. Indemnification

You agree to indemnify and hold The Nine Line, its officers, employees, and partners harmless from any claims, damages, or expenses arising from your breach of these Terms or misuse of the Site.

11. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of [Your City], Gujarat, India.

12. Force Majeure

The Nine Line shall not be held responsible for any delay or failure to perform its obligations due to causes beyond its reasonable control, including natural disasters, strikes, courier disruptions, or government restrictions.

13. Amendments

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on the Site. Continued use of the Site constitutes acceptance of the revised Terms.

14. Contact Us

For any questions regarding these Terms, contact us at:

The Nine Line

123, MG Road, Ahmedabad, Gujarat – 380001, India

Email: [email protected]

Phone: +91 98765 43210