Handcrafting Elegance
Last updated: January 15, 2024
Shipping Methods
We offer several shipping options to meet your needs:
- Standard Shipping: 5-7 business days - Free on orders over $100
- Express Shipping: 2-3 business days - $15.99
- Overnight Shipping: 1 business day - $29.99
- International Shipping: 7-14 business days - Rates vary by location
Processing Time
Orders are typically processed within 1-2 business days. Custom orders may take 2-4 weeks for processing. You will receive an email confirmation with tracking information once your order ships.
Shipping Costs
Shipping costs are calculated at checkout based on the weight of your order, shipping method selected, and delivery location. Free shipping is available on all orders over $100 within the continental United States.
International Shipping
We ship to most international destinations. International orders may be subject to customs duties, taxes, and import fees. These additional costs are the responsibility of the recipient and are not included in the order total.
Tracking Your Order
Once your order ships, you will receive a tracking number via email. You can use this number to track your package on the carrier's website. We also provide tracking updates through our order status page.
Delivery Issues
If your package arrives damaged or is lost in transit, please contact us immediately. We will work with the carrier to resolve the issue and ensure you receive your order or a full refund.
Contact Us
For shipping-related questions, please contact our customer service team:
Email: [email protected]
Phone: +1 (555) 123-4567